Our Classes
Service Training 2024
This course is designed to equip participants with the knowledge, skills, and strategies needed to deliver exceptional hospitality and service experiences, manage service operations effectively, and drive business growth through marketing and sales strategies.
Career Coaching & Professional Development
Coming soon!
CRM Training
The CRM Training Program is a comprehensive 10-week course designed to equip professionals with the essential skills and knowledge to effectively implement and manage CRM systems. Participants will learn to enhance customer engagement, streamline sales and marketing processes, and improve customer service using advanced CRM tools. The course covers CRM strategy, data management, system setup, sales and marketing automation, customer support, analytics, and best practices.
Hospitality CRM and Customer Excellence
This 10-week course provides an in-depth exploration of Customer Relationship Management (CRM) systems and practices within the hospitality industry. Students will learn to analyze customer behavior, develop effective loyalty programs, and enhance customer experiences.
Book a Class with Us
Please get in touch to discuss your training needs!